Services & support

Practical support throughout the instrument life cycle.

Amiston combines local technical experience with direct access to Picarro application and service resources.

Local, experienced support

One point of contact from selection to service.

Amiston supports new and established Picarro users throughout the United Kingdom and Ireland. The scope is adapted to the application, instrument and service requirement.

01

Application advice

Review the target measurement, sample handling, site conditions and required peripherals before a system is specified.

02

Supply & delivery

Clear quotations, order coordination and delivery planning for analysers, peripherals, consumables and service items.

03

Installation & commissioning

On-site setup, initial operational checks and practical handover for new Picarro systems.

04

User training

Application-focused guidance for routine operation, sample workflows, data review and good instrument care.

05

Preventive maintenance

Planned replacement of service items, system checks and support for suitable Picarro service-plan options.

06

Technical support

Remote or onsite technical support and coordination with Picarro technical service and repair services if required.

Picarro analyser operating during an outdoor field measurement campaign

Support that fits the application

Laboratory, monitoring station, field site or production facility.

Sampling, environment and operating pattern all influence how a measurement system should be installed and maintained. Amiston’s advice is grounded in the intended use, not only the analyser model.

View Picarro service plans

Pharmaceutical support

Installation and qualification support for VHP monitoring.

For pharmaceutical applications, Amiston can support installation, user training and execution of applicable Picarro IQ/OQ procedures.

Discuss pharmaceutical support
Operator working at a pharmaceutical isolator

Existing Picarro user?

Tell us the model, serial number and support required.

Request support